Baby and child feeding and baby and infant care needs commitment and dedication. Food for babies must be easy to make, healthy to consume and meet the nutritional needs. Burabi baby formula baby milk maker committed to this mission for your baby. Order in our online store

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Burabi baby formula milk maker - FAQs

Why Burabi formula milk maker?

- Smart proportioning system and one-touch operation makes Burabi Smart baby formula milk maker to enable healthy and scientific bottle preparation, which is simple and time-saving. 

- Food-grade material Tritan EX401 is safe and FDA approved

- Thermoblock instant heating technology produces perfect temperature water without repeatedly boiling it. 

- The app Burabi+ ensures Wi-Fi remote control, 

- 18 safety sensors are equipped to avoid faulty operation, 

- Child-lock, adjustable tray and gentle night light make the preparation easier

How to order the Burabi formula milk maker?

Burabi baby formula milk maker and other baby feeding accessories can be ordered online online clicking the link here at our online store and paid using PayPal

How does the machine heat up?

Thermoblock instant heating technology in our baby formula milk maker design allows the machine to heat up only the selected amount of water immediately and not all the water in the water tank. Prevention of lime scale and repeated boiling boil function is not incorporated into the machine. We advise the user to fill the water tank with cold boiled water or purified water.

What are the choice of colours are available?

Two colors of the baby formula milk maker: grey and purple (subject to stock availability) 

What is Tritan?

The powder container, the water tank and the funnel of our baby formula milk maker and other baby feeding accessories are made from Tritan EX401 produced by Eastman, which is the food-grade material specialized for baby in EU and FDA approved (Food Contact Notification (FCN) No.729). Compared with Tritan 2001 or PP, Tritan EX401 is more anti-corrosive in nature. 

What are the materials used in Burabi machine?

Burabi Smart baby formula milk maker is made using Tritan EX401, PP, ABS, Stainless steel, Silicone and Glass 

Which formula brands can the machine work with?

Currently over 10,000 types of formula information have been recorded in the Burabi+ server, covering most of the formula brands in the market. The database for our baby formula milk maker is continuously updated. If the formula you need has not been recorded, please contact Burabi Singapore customer service or the HQ customer service in the app to update the information

What are the dimensions and weight of the machine?

The product dimensions of the baby formula milk maker are 376mm × 246mm × 312mm and product weight is 4.2 kg.

What are the capacities of water tank and formula container?

The water tank capacity of the Burabi baby formula milk maker is 1.75 litres, the maximum capacity of the formula powder is 400g 

How often should I refill the powder container?

The frequency of refilling formula powder into the Burabi baby formula milk maker depends on different formula stages 

Will the powder get damp or clump?

Shading & airtight design of the container of our baby formula milk maker prevents powder from moisture and spoilage

How long can the water be kept in the water tank?

The water tank of Burabi baby formula milk maker is made from food-grade material Tritan EX401, which is safe and hygienic. The frequency of changing water depends on the climate, temperature and other external factors in your region. The water tank has a capacity of 1.75 litres. Refill it with cold boiled water or purified water and clean it regularly .

The machine is Bluetooth or Wi-Fi controlED?

Burabi Smart baby formula milk maker is Wi-Fi enabled

Can the milk maker be operated from another location?

As long as baby formula milk maker the machine and the phone were paired using the same network, even if the machine is at home and the phone is in the office (in different locations), the machine can still be controlled/operated through the app 

Will the machine send an alert when water/powder runs out, or parts are attached incorrectly?

Equipped with automatic detection and safety sensors, when the water tank or powder container or funnel is not assembled correctly, or if there is no bottle placed on the tray, indicator panel on the baby formula milk maker will illuminate and it will also show on the the app. 

Notice: The machine works only when all parts are assembled correctly 

The app works with Android or IOS?

The app Burabi+ for our baby formula milk maker works with Android 4.2 and above or IOS7 and above 

Will the formula data be automatically saved after scanning the bar code?

The app for Burabi baby formula milk maker will save the formula data after first scan 

Can I input the formula information manually?

You can also input the formula brand and stage manually for Burabi baby formula milk maker

Is the machine operation complicated? Is it handy enough for the old?

Burabi Smart baby formula milk maker is very user-friendly, and you can get a bottle ready in just 3 steps: 1. Fill the water tank with purified water or cold boiled water, and fill the powder container with 400g formula powder. 2.Login Burabi+, and scan the formula bar code to access advised temperature&concentration. 3.Press the START button on the panel or control by Burabi+, and the bottle will be prepared in a few seconds

How to clean the machine? Is it equipped with the auto-clean function?

For first use, it is suggested to clean the water tank, the powder container and the funnel with warm water thoroughly, and make sure the powder container is completely dry before filling formula powder. It is also suggested to press the Clean button on the panel to clean the inner hose of the baby formula milk maker automatically

Will the machine give out loud noise? Can I use it in the bedroom?

With the low noise motor, the baby formula milk maker machine can be used in the bedroom, it will not disturb baby or families even at night

Except for bottle preparation, what else can the machine do?

Burabi Smart baby formula milk maker can not only prepare baby bottle, but also adult powder, coffee, beverage powder. With the instant heating function, it can be used as a water machine as well

What kind of bottles can the machine work with?

With the 3-grade adjustable tray, the baby formula milk maker machine can work with bottles from 120 ml. to 240 ml 

How long the warranty for the machine?

The baby formula milk maker machine purchased through Burabi Singapore comes with a one year of manufacturers warranty for any manufacturing defect. Warranty does not cover abuse by mishandling or breakages.

where can i buy the machine directly?

Currently, the machine is sold through Burabi Singapore's online store only. In the future, it would be available in major department stores and hospitals with delivery wards. If you would like to view the machine, please email burabisingapore@gmail.com directly.

How can i order spare parts?

You can order standard parts like extra milk powder container at Burabi Singapore's online store. If you need other parts, you can email burabisingapore@gmail.com directly.

How come there are cheaper ones available online?

Burabi is the original patent holder for the baby formula milk maker machine and there are other brands that claims to serve the same function at much lower costs. Burabi Singapore has explored the other options and customer feedback on the competitive products and baby feeding accessories and have found numerous shortfalls and customer regrets on those machines. 


There are also other online vendors who sell Burabi products online at lower costs. These products are either used ones or purchased from overseas. Burabi Singapore will NOT provide any support for the products which are not purchased from Burabi Singapore as all our machines have serial numbers and are tracked. Some products are manufactured for local markets using non-international standards and beware of such parallel imported products which may not work in English or have other shortfalls. 

Which colour app do I download “yellow” or “green”?

The “green” App is for Singapore customers while the yellow app is for china customers. Please download the green colour App if you have purchased it from Burabi Singapore 

I read negative reviews about the App in the internet? Why is that so?

Negative reviews are from customers who bought the machine from unknown sellers on e-commerce platforms. Customer frustration without the necessary product support can cause such negative reviews. Database of every Burabi Singapore customers are kept and we provide the needed support and training till our customers are fully satisfied. Sometimes, the customers may not understand the proper set-up needed in order to operate the machine correctly which may have ended up with such reviews. Our machine is sensitive and accurate with multiple sensors to ensure that it is set correctly since it deals with Baby and infant food preparations. Hence, proper set-up is important for hassle free operation. 

What does concentration means and why it is important as part of the set up?

Concentration is the determination of the amount of milk powder per unit volume of water. It is expressed in mg/ml. The concentration is provided by the milk manufacturer on the container label or instruction label. Some manufacturers express in scoops/volume. In such cases of doubt, please email the label to burabisingapore@gmail.com for assistance in calculating the concentration. 

How do I determine if the machine is producing the correct concentration?

Download the concentration calculation form, print and fill up the parameters and send it to burabisingapore@gmail.com for us to work out the concentration or you may calculate it yourself if you know how to perform the calculation yourself or you may send it to any third party lab or some qualified person to do the calculation for you. It should fall within +/-10% of the concentration set on the machine. If there are discrepancies, contact burabisingapore. 

Do I have to login each time that I want to dispense milk?

No. You do not have to login each time that you want to dispense the milk IF you have set up your baby profile correctly. The “each time login” happens due to either of the following reasons.

i. The baby profile is not set up correctly in the app OR

ii. The App is not logged in for more than 7 days. 

If I am not sure which formula to select or don’t have the SKU for the milk powder, what can I do?

Please send a clear photo of the barcode found on milk powders’ package to burabisingapore@gmail.com 

Why the App shows the pop up message “To prepare xx ML?” when I set the parameters?

It is because you are clicking on the “formula” button after setting each parameters of volume, temperature and concentration using the slider.

After selecting the parameters correctly using the slider bar, click on the formula button which is asking you “To prepare xx ML”? if that is the correct volume of the milk you want to make. If yes, choose “Confirm”

Click here to see the correct settings video. 

What does your warranty cover?

Manufacturers’ warranty covers only against defective parts due to manufacturing defects if any. It does not cover software issues or errors produced by the app or the inability of the app to pair up, wifi connection issues etc. Any claims must be made within 7 days after the delivery date to qualify for refund if needed subject to the item being returned in as sold condition with all the parts and packaging intact. 

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